Better, Faster Constituent Service

Replace traditional paper with digital documents that are easily searched, accessed, managed, and processed. By automating document and content-driven business processes and eliminating manual labor, ISW helps government organizations achieve the highest levels of security, reliability, scalability, compliance, and efficiency.

Accelerate Work

Streamline requests and approvals using automated workflows and E-Forms. 

Ensure Compliance

Ensure compliance with local, state, and federal requirements using integrated checklists, triggers, and alerts. 

Digitize & Centralize

Process high volumes of documents within a short amount of time and automatically index them into a centralized location. 

Gain Strategic Insight Into Your Process

Enable trace and audit of the acquisition of application data and information requests for regulatory compliance across all constituents. 

Transform Streams of Documents Into Actionable Data

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Government Use Cases

Tax Form Processing

Handling tax forms manually can be extremely expensive and time consuming. Use Intelligent Data Capture (IDC) and robotic process automation (RPA) to automate the capture of any document into any system. 

Citizen Engagement

Take advantage of technologies, such as automated capture of paper documents, online and mobile access, and self-service portals, so citizens can engage with agencies on their terms while your organization complies with FOIA and OPRA standards. 


With intelligent content services in place, inspectors can improve collaboration, complete more inspections, and more efficiently manage caseloads. 


Court Case Management

Capture information quickly, making it readily available to the courtroom or location without the need for copying, printing, or transport. 


Accounts Payable

All your documents and invoices can be captured electronically, indexed automatically with data from your ERP or accounting software, and made available for processing immediately.


Use technology to conduct business, comply with regulations, connect with customers, and handle an influx of business. 

Human Resources

HR Automation can improve efficiency and reduce cycle time for HR departments by digitizing and simplifying digital content and document-centric tasks. Ensure compliance with HR policies across the institution.

Legal & Compliance

Protect your organization from risk and compliance failure through a central repository controls access using rules that are set up to your requirements and compliance needs.

Request a Consultation for Government Automation

Meet with an ISW expert to discuss automation opportunities at your government agency.